Legal

Privacy Policy

Last updated: 15 April 2026

This Privacy Policy describes how we handle personal information when you visit our website, create an account, place orders, or contact support.

Business entity: Techlet Pty Ltd, ABN 36 161 023 094.

1. Who We Are

This Privacy Policy explains how Techlet Pty Ltd (ABN 36 161 023 094) collects, uses, discloses, and protects personal information.

We handle personal information in line with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect your name, email address, shipping address, billing details, order history, and account information.

We may also collect technical information such as IP address, browser details, device identifiers, and website usage data.

Payment details are processed by secure third-party providers. We do not store full card numbers on our systems.

3. How We Collect Information

We collect information when you create an account, place an order, contact support, subscribe to updates, or use our website.

Some information is collected automatically through cookies and analytics tools.

4. Why We Use Your Information

We use personal information to process orders, deliver products, provide support, and manage returns or warranty requests.

We also use information to improve website performance, prevent fraud, maintain security, and meet legal obligations.

Where permitted, we may send operational or marketing communications. You can opt out of marketing at any time.

5. Disclosure of Personal Information

We may disclose information to service providers including payment processors, shipping carriers, hosting providers, analytics platforms, and support tools.

We may disclose information where required by law, legal process, or regulatory request.

We do not sell personal information to third parties.

6. Overseas Disclosure

Some providers we use may store or process data outside Australia.

Where overseas disclosure occurs, we take reasonable steps to ensure your information is handled in a manner consistent with Australian privacy law.

7. Cookies and Analytics

We use cookies and similar technologies to keep sessions secure, remember preferences, and understand site usage.

You can adjust your browser settings to control cookies, but some website features may not function correctly if cookies are disabled.

8. Security and Retention

We use administrative, technical, and physical safeguards to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

We retain information only for as long as reasonably needed for business and legal purposes, after which it is deleted or de-identified where practical.

9. Access and Correction

You may request access to personal information we hold about you and ask for corrections if it is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make a request, contact us at support@techlet.com.au. We may need to verify your identity before processing.

10. Privacy Complaints

If you believe we have breached applicable privacy laws, contact us at support@techlet.com.au with details of your complaint.

We will review and respond within a reasonable period. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.